FolderMagic by Cloudeight - Bringing magic to your folders!

FolderMagic FAQ Page
--Click here to return to main Help Page--

Answers To Frequently Asked Questions

Be sure you have the most current version of FolderMagic 2.0, release date January 2008.

1.  Why won't some icons change?

2.  Why doesn't FolderMagic work right since I upgraded to Windows Vista?

3.  Why do the icons I add to FolderMagic look fuzzy when I use them on my Desktop?

4I want to change a folder back to what it was originally; how do I do this? (or, I tried the trial and decided I do not want to keep it; how do I change my icons back?)

5.  How do I uninstall Folder Magic?

6.  Is FolderMagic compatible with all versions of Windows?

7.  Why do you say FolderMagic includes hundreds of icons? I only see a few.

8.  Why can't I drag icons from the web to add to FolderMagic?

9.  I get an error when I try to upgrade to Version 2.0

10. Why don't you replace lost registration keys if it has been over one year?

11. Why does FolderMagic close after each icon/folder color change?

 

 

 


Question 1: Why won't some icons change?
You can change the icon for almost System folders like Recycle Bin, My Computer, Documents, and so on. There are a few which cannot be changed however due to Windows restrictions. You cannot change the color of any System folder (like Recycle Bin, Computer, Pictures) since these are special System folders which must be represented by an icon.

Back to top

 


Question 2: Why doesn't FolderMagic work right since I upgraded to Windows Vista?
FolderMagic 2.0 (released January 2008) is fully compatible with Windows Vista. If you're using FolderMagic 1.0 you can upgrade free if you're a registered user. To find out what version of FolderMagic you're using, open FolderMagic and click "Help" "About". To upgrade, do not uninstall your current version - simply download and install version 2.0 over version 1.0. Before you upgrade make sure FolderMagic is not running.

Back to top

 


Question 3:Why do the icons I add to FolderMagic look fuzzy when I use them on my Desktop?
Many icons you find on free icon sites on the Web are not multi-format (complex icons). Instead, they are single-format icons. For best results use only multi-format icons, especially in Windows XP and Windows Vista. Multi-format icons contain several different size icons in the same file, therefore when Windows resizes them on your desktop they do not become blurry or have the rough edges that single-format icons do. It is especially important if you're using Windows XP or Windows Vista that you use only multi-format icons. See our tutorials page for more information about complex icons and creating your own FolderMagic collections.

Back to top

 


Question 4: I want to change a folder back to what it was originally; how do I do this? (or, I tried the trial and decided I do not want to keep it; how do I change my icons back?)

Right click on the folder you want to restore back, choose  "Colorize with FolderMagic, click the "Restore Defaults" or "Reset Selected Icon" button. Your folder will return to its normal appearance. 

If you are using a trial and don't plan to purchase the program, be sure you change any folders back to default before uninstalling if you don't want the new choices. In the same respect, if you do not change them back while using Trial, they will stay with the new icon/color even if you uninstall.

Back to top

 


Question 5: How do I uninstall FolderMagic?
Click Start, All Programs, find FolderMagic in the list and choose Uninstall. Or, click Start, Control Panel, Add/Remove Programs. Find FolderMagic in the list and choose remove.


Back to top

 


Question #6: Is FolderMagic compatible with all versions of Windows?

Yes! FolderMagic 2.0 works with Windows 98, ME, NT, 2000, Windows XP (all versions) and Windows Vista (all version).

Back to top

 


Question #7: Why do you say FolderMagic includes hundreds of icons? I can only see a few.

You have to use the drop-down menu to select icons included with different collections that come with FolderMagic. See the image below:

Back to top

 

Question #8: Why can't I drag icons from the web to add to FolderMagic?

You cannot drag icons from the web into FolderMagic. Icons are files with an .ico extension which cannot be viewed directly in a Web browser. Icons sites show icons in .gif format which are not icons. The .gif format allows the Icon Web site to show you what the icons look like but you cannot use .gifs as icons. Icons must me in .ico format. Make sure you download the icons in .ico format

The only kind of icons that work well in Windows XP and Windows Vista are multi-format (or complex) icons. Multi-format icons are .ico files that contain several different sizes. This allows Windows to resize icons on your computer to larger or smaller sizes without distorting. If you notice icons that you've downloaded have fuzzy edges when you use them in FolderMagic to change the icons of folders on your computer, they probably are not multi-format icons. Most sites which sell or distribute icons will mention if they are multi-format icons. Multi-format icons are the only icons you can use that will resize without distorting. Keep this in mind when searching for or purchasing icons on the Web.

Back to top

9. I get an error when I try to upgrade to Version 2.0

This means you have FolderMagic running/open. It must be closed by clicking File, Exit, or the Red X in the upper right hand corner of the program.

Back to top

 

10. Why don't you replace lost registration keys if it has been over one year?

We do not keep records over one year so we are unable to replace lost keys that are more then one year old; you will have to repurchase the program to register it.When you purchase, you are given registration information and told that you must keep it in a safe place such as a cdrom, flash drive, etc.  If you do not want to do this, we do offer the option to purchase a CDROM at a very low price.

Back to top

11. Why does FolderMagic close after each icon/folder color change?

It means you are using an older version of FolderMagic. FolderMagic Version 2.0 was released in January 2008 and you can make as many folder changes as you want in a session without having to close the program. Updates are free for registered users; click here to go to our Updates Page.


Try FolderMagic Free!

You can try FolderMagic free! Just click here or on the download button and try FolderMagic for yourself

 

 

Click here to go to Order Page for FolderMagic right now for just $12.95 (Special Offer!).

Home  | About  |  Help  |  FAQ  | Download  |  Order  | SupportUpdates  |  Icon Packs | Contact Us

 

FolderMagic works with Windows 98, ME, NT, 2000, and all versions of Windows XP and Vista. All content copyright ©2006-08 Cloudeight Internet LLC. FolderMagic™ is a trademark of Cloudeight Internet LLC.